Independent Expertise for Better Healthcare Decisions

“Kristen and her team have been everything you'd want in a consulting partner—deeply knowledgeable about the industry, genuinely collaborative, and incredibly supportive. For me personally, she's been a trusted sounding board. She brings a wealth of expertise across both sales and marketing, and she has this rare ability to meet you where you are and make you feel like you can actually get the work done. Her team reflects that same energy. Every single person I've worked with has been top-notch.”

“Kristen has an uncommon mix of technical acumen, operational understanding, and diplomatic leadership. She brings stakeholders together, challenges assumptions where needed, and keeps the focus on outcomes that truly matter for providers and the patients we serve.

Momentum became a trusted extension of our team. For any organization looking for a partner who can bridge the gap between business strategy and technology execution, I’d strongly recommend Kristen and her team. They deliver impact quickly, thoughtfully, and with integrity.”

“Momentum combines transparent, honest communication with a pragmatic, deep home health and hospice-specific marketing and partnership strategy. The team thinks big while remaining action-oriented, and their pairing model effectively blends strategic leadership with strong execution. We're excited to continue our collaboration as we grow.”

‘When we decided to go and serve providers in the care-at-home space, we didn’t really know a lot about that space. Momentum opened its gates to help us with introductions to the industry, prep calls, where do we need to be, how to handle the conversations, what to be careful of, and what to be mindful of as we carry ourselves as a brand in this industry that we are getting ourselves familiarized with.

The Momentum team met us where we were at as a company and were flexible to come to the table and design something that worked for us and our approach.”

“We’ve already been able to implement some things within our software that better aligns with the language that our customers speak and have already seen some early buy-in from customers who are a bit resistant. It’s common to resist new software or to fully adopt it because it takes work. But once we started implementing some of the changes that Jordan and Kristen recommended, it was like our clients started to recognize the opportunity that they had in front of them.”

“The team was very responsive, professional, and highly knowledgeable. I mean we email, but they also set up a slack channel to be able to have real-time communication. The Momentum team is incredibly connected within the industry as well, and have really good insights from multiple perspectives. They have deep knowledge within both the education and engagement space, but also from the operator perspective. And that really helped refine our value proposition as we expanded into the home care industry.”

“There has been a personal touch and ownership on the Momentum side. Sometimes a consultant comes in and gives you their opinion and roadmap of guidance and then they’re off to the next client. But with Momentum there’s been some really diligent follow-up. That has helped us stay on track, and at this moment, I think there's optimism in our culture because they see we have a credible plan and that there’s a belief in success from the top down. We just haven’t had that in recent years.”

“There’s a lot of, not only strategic thinking, but also operational execution. Both are important for us as we are a small team. Michelle really helped us in the journey not only introducing new products, but also positioning, messaging, onboarding, background checks, many things. So I think it’s worth it.”

“Responsiveness and being able to adapt is so key with your partners. And that’s 100% the experience that we have had. The Momentum team has been consistent and solutions oriented even when the goalpost moved. They have proven to pivot as a team with us, be flexible, and truly have the best interest of what will set Acara and our team up to be successful. Instead of sticking to “this is the plan we had” or “this has to be delivered,” there was pivoting available. And in my experience, that’s rare and that’s what I would say is the one thing that has stood out and has kept the relationship working most.”

“Momentum helped us navigate the transition to a more managed-care-focused environment by providing strategic guidance, industry insight, and connections that supported our contracting efforts. We were able to strengthen our position with Managed Care Organizations and secure contracting opportunities that helped us remain competitive during a period of significant change. The team's responsiveness and willingness to help stood out. They were knowledgeable, practical, and genuinely invested in helping us succeed.”